Water Softener Repair Kitchener Waterloo

Water softener repair Kitchener Waterloo: WaterSmart Systems has been in operation for over 20 years in the region of Waterloo, and we have seen and repaired just about everything when it comes to water softeners. If you have a problem, we can fix it, whether it be a motor issue, salt bridge, resin issue, blockage, leak, or another less common problem. Contact the professionals at WaterSmart for your water softener repair.

Cambridge 519-886-7331

Guelph 519-836-2543

Kitchener-Waterloo 519-886-7331    

 
 

"Purchased a water softener, price was reasonable, sales staff was very informative and not pushy. Install was quick and clean and he gave instructions on the unit. I would highly recommend Watersmart Systems."

- Rob Morgan 

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Water Softener Repair Kitchener Waterloo: Our Services

Seal Kit Replacements

If your water softener has a rubber o-ring, then you may find that the chlorine, which is added to the water in the Kitchener Waterloo area, will break it down over time. When this happens, your o-ring will need to be replaced. WaterSmart can replace your seal kit for you even if you didn’t purchase your water softener from us.

Seal kit replacement is not, however, a frequent problem with the water softeners sold by WaterSmart. Unlike other water softeners, our softeners have Teflon composite o-rings, which stand up better to the chlorine than the rubber o-rings used in other water softeners.

 
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WaterSmart can repair almost any make or model of water softener

 

Power Supply Repairs

If your water softener doesn’t seem to have any power, check to make sure that it is properly connected to a working power source.

If it seems to be plugged in properly, check the breaker to make sure that it hasn’t flipped and then try plugging it into another source that you know is working. If your softener still won’t come on, then contact the professionals at WaterSmart. We can check, repair, or replace faulty power supplies for you.

 

Motor Problems

If your motor is not working, check to see if it is properly plugged in to a working electrical outlet and that the power cable is connected correctly.

If your motor still won’t start, then it may need to be repaired or replaced. The highly trained professionals at WaterSmart can quickly diagnose and repair or replace any make of water softener motor, even if you didn’t purchase your softener from us.

 
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Blockages

Different types of blockages can stop the water from flowing through your water softener - and stop it from working properly. You can get blockages at the filter screen or at the brine line.

You can first try checking your owner’s manual for tips on how to fix these types of blockages. Since each make of water softener is different, it may require different procedures to remove blockages and often may require specialized repairs.

If you are not sure how to safely clear a blockage or are concerned that the problem is beyond a simple home repair, contact us at WaterSmart and we will be happy to help you.

 

Water Softener Replacements 

If your water softener cannot be fixed, or is not worth being fixed, we can provide and install a replacement water softener for you. To learn more about our water softeners, which are both custom designed and custom built for the hard water we have in Kitchener-Waterloo, Ontario, click here

 

If you need a new water softener, WaterSmart has softeners specially designed for the Kitchener Waterloo area

 
 

Preventative Maintenance Services

Water softeners, for the most part, are very reliable and require minimal to no maintenance to keep them running.

If you request, however, we can check for salt bridging, inspect water flow, adjust regeneration frequencies, conduct water testing, sanitize the tank, or any other request you may have.

If you would like us to perform an inspection or preventative maintenance check, give us a call and we would be happy to discuss further.

In addition to water softener repairs, WaterSmart can also provide you with preventative maintenance services at affordable rates including:

  • Water Softener Diagnostic Check (Valve, Seals, Updating, Settings, Wireless Remote Sync, Test)

  • Water Softener Clean Out (Clean Venturi, Clean Salt Tank, Salt Bridge Removal, Sanitize)

  • Ultra Violet Light Replacement

  • Big Blue Filter Replacement

  • Resin Bed Clean-Out (Clean Resin Bed of Built Up Contaminants And Iron / Magnesium). Regular Tune – Ups and Replacement of Parts: Resin does not normally get cleaned out. Resin will usually be changed for new resin).

 
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We offer preventative maintenance for your water softeners too!

 
 

Common Water Softener Problems

Salt Bridges

The salt used in a water softener can form a crusty layer at the top of the tank, leaving a hollow space beneath. This is called a salt bridge. If you have a salt bridge, your softener will look like it is full of salt when actually it is empty.

If you have a salt bridge, gently tap the outside of the water softener casing with a rubber mallet, beginning at the bottom of the tank and working your way up. If you hear a hollow sound then you probably have a salt bridge. Try tapping the tank again with a bit more force. This should cause the salt bridge to collapse, allowing you to add more salt.

If tapping doesn’t work, you can use a long object, such as a broom handle to poke down through the bridge inside your softener to break it up.

 
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Trouble with salt bridges? WaterSmart can help

 

Problems With Timers

One of the most common water softener problems is the timer being set incorrectly. It is important to make sure that you set your water softener timer correctly. An incorrect timer will give you hard water, making you believe that your softener isn't working correctly.

Make sure you check your softener's timer and reset it to the correct time after any power outage. After any outage, your softener and your other electrical appliances will have the wrong time.

 

Leaks

Any appliance that is connected to a water source can develop leaks over time. If you notice a leak in your water softener, contact us at WaterSmart. Our fully insured, licensed plumbers can quickly find the source of the leak and will be able to quickly and inexpensively repair it for you.

 
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Water softener repair Kitchener Waterloo: We fix leaks too

 

Makes & Models Of Water Softeners That We Repair 

We offer water softener repair in Kitchener Waterloo on all makes and models of water softeners. No matter what the make or model, we can repair your unit. We have previous experience with all brands currently on the market. Below is a list of just some of the more common brands we work with.  

Sears Water Softener Repairs

Kenmore Water Softener Repairs

WaterSmart Water Softener Repairs

Ecowater Water Softener Repairs

GE Water Softener Repairs

*Note: Watersmart does not repair Culligan or Kinetico units as we are not able to buy parts for these brands.

 

"Absolutely wonderful! After getting many quotes, checking the quality of units, warranty and businesses through the BBB, I chose to go with WaterSmart Systems. Best equipment, price, warranty, and people!!"

- Kim P.

 Read more customer comments

 
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Water softener Repair Kitchener Waterloo: Our area has some of the hardest
water in Canada

 

Water Challenges Unique To Kitchener-Waterloo, Ontario

 Hard water can present a number of problems in your home. Some of those problems include:

  • Difficulties getting dishes or laundry clean

  • Damage to your clothing causing it to wear out faster

  • Damage to your washing machine

  • Damage to your dishwasher

  • Calcium buildup in your shower

  • Sink stains

  • Toilet bowl stains

  • Plumbing pipe damage

Kitchener-Waterloo has a unique water challenge as it has some of the hardest water in all of Canada. Kitchener-Waterloo has a water hardness level of 20-32 grains per gallon in most of the city, versus the national average in Canada of 10.5 grains per gallon. That is 2 to 3 times the average level of water hardness! 

To see exactly how hard the water is in your neighbourhood, click here. Getting the right water softener that can handle the hardness levels of your water is important to fully eliminate the problems the water in Kitchener Waterloo can cause. 

To see how hard the water is in your area of the city, click here.

 
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Watersmart has been offering the best water softener Repair Kitchener Waterloo has to offer for 25 years

 

About WaterSmart 

WaterSmart is a family run business that has been offering high quality water softener repair in Kitchener Waterloo for 25 years. We pride ourselves on providing great quality work and products at great prices. We offer water softener repair services, water softeners, reverse osmosis drinking water systems, bottled water services, and plumbing services. To learn more about us, click here

Buy Now and Save!

Now is the perfect time to purchase a WaterSmart water softener. To celebrate our 25th anniversary serving Cambridge and surrounding areas, we have some really great deals on our water softeners.

Save up to $250.00 on our 25th
Anniversary Sale

Get our Smart Series 30, regularly $1,295.00 for just $1,195 plus HST - Save $100.00, or Our 25th Anniversary Tahoe Series 30, for just $1,345 plus HST , regularly $1,595.00 -Save $250.00 and pay using 12 Equal payments with no interest!

 

Where Are We Located? 

WaterSmart is conveniently located at 105 Lexington Road, Waterloo, ON. Give us a call today at 519-886-7331 to learn what we can do for your water.

To get directions, click here.

 
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