Water Softener Installation 

BASIC INSTALLATION IS ALWAYS FREE WITH THE PURCHASE OF ANY WATERSMART WATER SOFTENER!

We truly believe we sell and install the best, Canadian-made water softeners in the business.

If you want to make the move to better softer water, contact WaterSmart today to book an appointment.

Kitchener| Waterloo | Cambridge 519-886-7331 Guelph 519-836-2543  

Stress-Free Installation by Licensed Professionals

Don't risk a DIY headache or a voided warranty.

At WaterSmart, we handle the heavy lifting, technical plumbing, and precision calibration so you can enjoy soft water from day one. Our full-service installation is typically completed in 2 to 4 hours by our team of licensed plumbing experts.

What’s Included in Your All-Inclusive Installation:

• White-Glove Delivery: We deliver your new system directly to your home—no heavy lifting required on your part.

• Expert Plumbing Integration: Our licensed plumbers expertly hook up your softener to existing plumbing, including bypass valve installation, ensuring leak-free connections and optimal flow.

• Old Unit Removal: We’ll disconnect, haul away, and dispose of your old water softener free of charge (unless it is a rental).

• Precision Programming: Our techs program your unit based on your specific household size and local water hardness (GPG) to maximize salt and water efficiency.

• Performance Testing: We perform a full "Pressure & Leak Test" on every connection to ensure the system is operating at peak performance before we leave.

• Homeowner Walkthrough: We provide a clear demonstration of how your system works, including a guide on salt maintenance and setting checks.

• Clean-Site Guarantee: We respect your home. Our team ensures the job site is spotless and all debris is removed before we depart.

Our Step-by-Step Installation Process

While we handle the work, here is a look at the professional process we follow to ensure your home is protected:

1. Assessment & Site Evaluation

We begin by testing your water’s hardness level to verify the softener’s settings. We then identify the optimal location near your main water supply and drain to ensure a clean, space-saving installation.

2. Professional Connections

After shutting off the main water supply to prevent leaks, we cut and connect the necessary piping using professional-grade fittings. We then secure the drain line to a suitable outlet (like a floor drain or sink) and connect the brine tank according to manufacturer specifications.

3. Electrical & System Setup

We handle all electrical connections for electronic controllers and fill the brine tank with the correct amount of high-quality salt. The unit is then programmed for your specific regeneration schedule and water chemistry.

4. Final Testing & Cleanup

We turn the water back on and run a full cycle to check for leaks and ensure the software is communicating correctly with the hardware. Once confirmed, we tidy up the area, leaving your basement exactly as we found it—only with better water.

Can I Install My New Water Softener Myself?

While DIY is an option, there are three major reasons why homeowners in Kitchener-Waterloo, Cambridge, and Guelph trust the WaterSmart team to handle the job.

1. The WaterSmart Exclusive Store Warranty

When our expert technicians install your system, you receive our full Store Warranty.

• DIY Risk: If you install the unit yourself, the comprehensive Store Warranty is voided. While you may still have a limited manufacturer’s warranty on specific parts (like the computer board or resin tank), our Store Warranty offers significantly broader protection for your investment.

2. Specialized "Smart Series" Efficiency

Our Smart Series water softeners are engineered to be more water-efficient than conventional models.

• The Secret is in the Programming: Our certified technicians use a proprietary programming sequence during installation that maximizes grain capacity and minimizes salt waste. This technical calibration is unique to WaterSmart—without it, your system won't achieve the high-efficiency ratings it was designed for.

3. Professional Peace of Mind

With over 30 years of local experience, our licensed plumbers have seen—and solved—every basement layout and plumbing challenge in the region.

• Leak Prevention: An incorrectly installed unit can lead to slow leaks or sudden flooding in your basement.

• Zero-Cost Expertise: Remember, installation is always included free with the purchase of any WaterSmart water softener. Why take the risk and the hassle when you can have a professional setup at no extra cost?

The WaterSmart Promise: Locally Owned, Family Run

We aren't just a business; we’re your neighbours. As a family-owned company, every customer we serve in the Kitchener-Waterloo, Cambridge, and Guelph area is treated like a member of our own family.

Why Our Local Expertise Matters:

• A Personal Guarantee: When you choose WaterSmart, you’re getting more than a product—you’re getting our personal promise of the best service possible.

• Fully Insured Professionals: Our factory-trained technicians are fully insured and licensed. We don’t just "install" a unit; we meticulously calibrate it to ensure it performs at the highest efficiency for our specific local water conditions.

• We’re Here to Help: We never just drop a unit and leave. Our team takes the time to walk you through exactly how your new softener works, answering every question so you feel confident from the very first cycle.

Ready to join the WaterSmart family?

Contact us today to schedule a convenient time for your professional installation!

Where to find us:

14-105 Lexington Road, Waterloo, Ontario N2J 4R7

phone: 519-886-7331
fax: 519-886-8021
info@watersmartsystems.com

Store Hours

Mon - Fri: 8:30am to 5:00pm
Thu: 8:30am to 5:00pm
Sunday & Saturday: Closed

WaterSmart also does Commercial Water Softener Installations. Contact us today to find out more!