On this page you can find what the most common problems are with Sears water softeners, some resource for online trouble shooting and reviews about the product.
Sears Water Softener Repair Services
At WaterSmart, we have been repairing Sears water softeners for over 20 years. We have extensive experience repairing Sears water softeners and can often complete repairs very quickly and inexpensively. If you are having issues with your Sears water softener and you are passed the coverage of the 1-year warranty, we would be pleased to help solve your issue. Give us a call to learn more or to set up a time for us to take care of whatever issue you are having.
"After getting many quotes, checking quality of units, warranty and businesses through the BBB, I chose to go with Watersmart Systems."
"Best equipment, price, warranty and people!!"
"The gentlemen that came and installed the unit were professional and polite. I will definitely be recommending this company!!"
If you have any questions about the problems you are having with your Sears water softener feel free to give us a call or send us an email as we would be happy to help. You can also review the information below on some of the common problems with Sears water softeners to self-diagnose the problem and determine the solution. To clarify, if you have purchased a water softener from Sears it is most likely a Kenmore branded unit as Kenmore is the only water softener brand Sears sells. Kenmore is Sear's own brand that they own, sourcing suppliers to design and build the units for them.
If you have a tank that leaks the first thing you should do is check the warranty. On most Kenmore models the warranty is good against any leads for ten years after purchase. In the section below you can find a list of manuals for many of the common models to see if your warranty does, in fact, cover your leak, given the date you purchased your unit.
If you have an issue with your Kenmore water softener being full of water you are experiencing one of the more common problems with the Kenmore models. When this happens you will usually experience that you don't have soft water.
Water In Salt Tank About Half Way Up The Tank - Learn More
Another common concern we get calls about often is that people tell us that water is about half way up their salt tank. If you have this issue there is something wrong with your water softener. The good news is that usually if you have this issue it can be fixed easily.
Problem Not Covered Under Warranty
If you have a problem with your Sears water softener the first thing you should do is check to see if the repair will be under warranty. Unfortunately, the Sears water softeners do not have a very long warranty as their warranty is only good for 1 year from the date of purchase for any defects, with the exception of leaks that the warranty covers for 10 years on most models.
Below are some more links to warranties of some of the top models. As you will see the warranty in most of the manuals is shown on page #2 and indicate the warranty is only for 1 year.