WaterSmart Guarantee: No Hidden Fees

Some plumbing companies will promise one price and deliver another once they get in the door, but Not us!

Since 1994, WaterSmart Systems has consistently offered its customers in Kitchener, Waterloo, Cambridge, Guelph, and the surrounding areas innovative, quality products and excellent service. We are a water treatment systems and FULL plumbing service company that you can trust.

We have a no hidden fees guarantee! What we quote for your water softener or plumbing job is what you pay. Period.

The guarantees don’t stop there. Learn more below.

 
 
 

What our customers are saying

6 Stars (if possible). Had a surprise leak in the basement - called multiple competitors for quotes ($400-$500 range). Watersmart came and saved the day! Gave me my options on the spot - Had everything fixed and working perfectly for less than HALF!!!!

I have also purchased a softener from here years ago in my previous house - if you consistently have a high water bill, or you’re forever buying salt, CHECK THESE GUYS OUT!!!! Actually amazed me how efficient their units are.

You owe it to yourself - just make the call, its easy.
— Andrew Brimson
If there was an option for 10 stars, I would give that to Ben today! He installed our sink, replaced the tap and drain plumbing and it looks absolutely fabulous! Incredibly helpful and knowledgeable. Watersmart was recommended by K-W Countertops and we agree 110% that they provide excellent work at an honest and fair price. Thank you! Thank you!
— Elena Gibbs
Over the past four years WaterSmart Systems have installed four water softeners in our four rental properties in Guelph. First, most cost effective, second, excellent customer service, third, high quality units that add great value to the long term investment in our properties. We have not had to make one service call but I know Paul and the crew would be there to fix it. We highly recommend.
— Jason Schmidt
 
 

No Hidden Fees and other Guarantees

Our Price Guarantee

If you have just received a water softener from Watersmart Systems and you find the exact same installed water softener with all the same features and designs within 30 days after your purchase, we will refund the difference.

Our Satisfaction Guarantee

If you have three service problems caused by a manufacturer defect within the first year, we will gladly exchange the unit purchased with a brand-new unit at no cost to you!

Our Service Guarantee

WaterSmart Systems guarantees fast, efficient service by factory-trained technicians. Service issues will be addressed locally and quickly to minimize any inconvenience to our customers.

 
 

Location

14-105 Lexington Road, Waterloo, Ontario N2J 4R7
Phone: 519-886-7331
Fax: 519.886.8021
Email: info@watersmartsystems.com

STORE HOURS:

Mon-Wed: 8:30 am-5 pm
Thu: 8:30 am - 7 pm
Fri: 8:30 am-5 pm
Saturday: Closed
Sunday: Closed

Please note: Store will be closed on all long weekends, both the Saturday and scheduled holiday Monday.

 
 

we guarantee no hidden fees, equal pricing, satisfaction and quality service

 
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