Do you need Home Depot GE water softener repair service? Today we are going to talk about some of the most common problems with this type of softener.

We have over 25 years experience in the water softener industry in the Kitchener-Waterloo region. We'd love to share our knowledge with you.

We'll show you how to identify the problem, how to fix it, why it's happening, and where to get it fixed. So let's get started.

Home Depot GE Water Softener Repair: No soft water? Learn the causes and solutions

Home Depot GE Water Softener Repair

Home Depot's water softeners are actually made by GE; they are the same softener. If you are looking for a Home Depot GE water softener repair in the Kitchener-Waterloo area, you can contact WaterSmart.

We repair all makes and models of water softeners including Home Depot/GE models. We are locally owned and operated, so we are experienced with the unique water challenges in this area and know best when it comes to programing and repairing this region's water softeners.

Home Depot GE Water Softener Repair: Common Problems

1. You Have No Soft Water

Possible Reasons:

A) You Have a Salt Bridge: A salt bridge is probably one of the most common problems. A salt bridge occurs when your salt solidifies in an arc above your water level. When this happens, the brine water is not able to reach the salt so your water softener cannot do its job.

Home Depot GE Water Softener Repair: Break up a salt bridge with a broom handle

Solution: Break up the salt bridge by tapping on the outside of the salt tank with a rubber mallet. If this doesn't break up the bridge, then use a long tool, such as a broom handle to chop through the solidified salt.

Once you have broken up the salt bridge, then press the RECHARGE button on your softener to immediately recharge your system.

B) You Have No Power for Your Softener: Your water softener needs power to work. If it has come unplugged accidentally or if a fuse or circuit breaker has blown, then it won't be getting any power.

Solution: Check that your unit is plugged securely into the outlet. If it is, then check your fuse/breaker box to make sure that you haven't blown a fuse or breaker for that outlet. If it has then you need to replace the fuse or flip the breaker switch back on.

You can also test the outlet itself by plugging in a small appliance like a lamp that you know is working in another outlet, to see if there is an electrical problem with the outlet. If there is a problem with the outlet, then it is best to contact a professional.

Home Depot GE Water Softener Repair: Check that a breaker hasn’t flipped

C) Your Manual Bypass Valve Is in the Wrong Position: If your manual bypass valve is in the wrong position, then your water softener will not be functioning properly.

Solution: Move the handle for the manual bypass valve into the OUT position.

D) Your Salt Level Is Too Low: If you don't have enough salt or if you have run out of salt then you won't have soft water.

Solution: Make sure that your softener is at least 1/3 full of salt at all times. If your salt level was too low, then press the RECHARGE button on your softener after you have replenished your salt supply to immediately recharge your system.

Home Depot GE Water Softener Repair: Make sure your salt tank is at least 1/3 full

E) Your Blending Valve Is in the Open Position: If your blending valve is in the open position, then your water softener will not be working.

Solution: Turn your blending valve clockwise until it is in a fully closed position.

F) Problems with the Nozzle and Venturi: If there are any foreign particles, debris, scratches, etc. in the venturi passages, then they can prevent your softener from working properly.

Solution: Turn off the water pressure to your water softener and take the nozzle assembly apart. You can refer to the "Cleaning the Nozzle and Venturi Assembly" section in your owner's manual.

Inspect the parts carefully and clean and replace anything that is dirty or broken. Make sure that the holes in the gasket are properly centred over the holes in the housing.

This is a more complicated procedure than the previous ones. If you would like a professional to do this for you, contact us.

Home Depot GE Water Softener Repair: For more complex repairs, contact a professional

2. Your Water is Hard Sometimes

Possible Reasons:

A) Your Water Softener Setting Is Too Low: Different areas have different water hardness levels. The Kitchener-Waterloo region has particularly high levels of water hardness. If your softener has not been programmed properly to handle the high level of hardness, or if the hardness setting has been adjusted too low, you won't have soft water.

Solution: Press the MODE/SET button on your softener until the arrow points to HARDNESS. The number shown should match your actual grains per gallon of hardness in your water. Refer to "Programming the Control" in your user manual to learn how to change the setting.

If you would like help determining what your water hardness level is and would like help programming your water softener, contact the local experts at WaterSmart.

B) You Are Using Hot Water While Your Softener Is Regenerating: If you use hot water at the same time as your water softener is recharging, then your hot water tank will automatically fill up with water that hasn't had a chance to get soft.

Solution: Try not to use hot water while your softener is regenerating.

Home Depot GE Water Softener Repair: Avoid using hot water while your softener is regenerating

3. Your Water Softener Is not Regenerating

Possible Reasons:

A) Your Meter Turbine Is Stuck

Solution: You can check your user's manual in the "Manually Initiated Electronics Diagnostics" section to troubleshoot the issue or you can call a professional to service your machine.

B) Your Sensor Wire is Unplugged from the Control

Solution: You can check your user's manual in the "Manually Initiated Electronics Diagnostics" section to troubleshoot the issue or you can call a professional to service your water softener.

C) There Is a Mechanical Defect

Solution: Call a professional to repair your water softener.

WaterSmart knows the unique hard water challenges of the KW region

Need a Home Depot GE Water Softener Repair? Contact WaterSmart

WaterSmart has been serving the Kitchener region including Kitchener, Waterloo, Cambridge, Guelph, Brantford, and surrounding areas since 1994 with innovative water softening products and excellent service.

We are committed to helping you improve the quality of your home's water. We live and work in the Kitchener-Waterloo region so we understand the hard water challenges of this area. We know how to program your water softener for maximum efficiency and are familiar with the types of water softener repairs that you might need.

Our fully trained technicians are highly experienced and are able to work on any make or model of water softener you may have. We will always try our best to repair your water softener before we would recommend replacing it. If you do, however need to replace your softener, we can recommend the right type and size of softener that you need for the size of your household.

Even if you didn't purchase your water softener from us, we can still rely on us to fix it for you at an affordable price. You can trust WaterSmart for your water softener repair, purchasing, and installation as well as all your plumbing needs.

Contact WaterSmart today to book an appointment.

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