Since 1994, WaterSmart Systems has consistently offered its customers in the Kitchener, Waterloo, Cambridge, Guelph, and the surrounding areas innovative, quality products and excellent service. We are a water softener and full plumbing service company that you can trust. Along with our products that will serve all of your home water softening needs, we value our customers and getting them what they need and not pressuring sales. As a water purifier installer in Kitchener, Waterloo, and surrounding areas for over 20 years, we have learned that education is more important than making a sale. We want to equip you with the knowledge so that your family can be equipped with the right tools and information to keep your water soft and your home's plumbing in order. If you require a water softening or plumbing solution for your home, contact the local experts at WaterSmart today.
Kitchener 519-745-3170 Waterloo 519-886-7331 Cambridge 519-886-7331
"Purchased a water softener, price was reasonable, sales staff was very informative and not pushy. Install was quick and clean and he gave instructions on the unit. I would highly recommend Watersmart Systems." - Rob Morgan
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What are the customers saying?
In the many Google reviews, there are a number of exceptional experiences that customers have had with Watersmart.
When it comes to education, at Watersmart we value educating you on the system you need based on the number of people in your household, the gallons of water per day each person uses, and the hardness of that water.
Reviews have proven time and time again that the Watersmart staff are experts in plumbing and water softeners.
“I purchased a water softener through Watersmart and I was very pleased with the whole process. I did not know much about water softeners but the salesman helped inform me how they work and which unit would work best for me” - Steve, Customer
As noted above, when selling, Watersmart values what the customer needs and not necessarily what is the most expensive softener or service. Reviews repeatedly note that they are clear, accurate, and never put sales pressure on their customers.
“The entire team at Watersmart Systems can be commended for their professionalism, and commitment to their customers. Sales were non-pushy, didn't upsell, explained processes and models clearly and took the time to answer questions clearly.” - Rob K., Customer
Watersmart has also been commended for their clean, professional, fast, and courteous installation process. The reviews speak for themselves:
“Installation was done by clean, professional and courteous technicians. They were on time, and took ownership and responsibility for their work. When an unexpected issue came up, the installer and Watersmart staff took control, took responsibility, acknowledged our inconvenience and worked quickly to resolve the issue not even related to their installation activity. Highly recommend Watersmart Systems. A great example of exceptional customer service.” - Rob K., Customer
“The installation was efficient and the gentlemen were very professional. I would highly recommend Watersmart to anybody looking for a great softener and great customer service.” - Leah, Customer
“Install was quick and clean and he gave instructions on the unit. I would highly recommend Watersmart Systems.” - Rob M., Customer
More reviews and customer comments can be found here: What Customers Say and product and service information can be found here: Products and Services. Find store location and hours here.