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Kenmore Water Softener Problems: No Water Flow

Kenmore Water Softener Problems: No Water Flow
 

Since Sears is closing its doors officially, many customers are left with questions and void warranties, especially customers with appliances such as water softeners. There are a number of common problems that occur over time with Kenmore water softeners, one of them being a lack of water flow. If you have any questions about the problems you are having with your Kenmore water softener, feel free to contact us as we would be happy to help. We often get calls about Kenmore water softeners with no water flow. No matter the nature of the problem, trust the professionals at WaterSmart to fix it. 

 

 

 

Kitchener 519-745-3170    Waterloo 519-886-7331   Cambridge 519-886-7331  

Guelph 519-836-2543

 

"I just want to thank you, Derek, Paul, and Ben for your continuing support with my house of horrors.  I wouldn't know what to do without you.  You've been professional, available for all my plumbing and osmosis system needs, and I am so grateful to have found such a great company who does solid work; even with a smile when the work is not the nicest." - Tarryn Chan


Read more customer testimonials here.

 

No Water Flow in Kenmore Water Softener 

There are a number of reasons your water softener could have limited to no water flow. Some of these reasons are:

 

1) Broken water flow meter
2) Nozzle and Venturi are dirty and/or blocked
3) Salt tank is full of water
4) Failed turbine
 

kenmore water softener problems no water flow

 

What to do if my water flow meter is broken?

A common problem with Sears/Kenmore water softeners is that there is no water flow. If this is the case, one reason for the problem could be that the water flow meter is broken. To find out, check the bypass valve to see if it's in the bypass position; the water flow meter won’t detect any water flow if the water softener is bypassed. According to Sears, if the water softener is not bypassed, then it’s likely the water flow meter is defective.

 

The water flow meter measures water usage. If this is defective, the water flow meter won’t detect water flow. Contact the professionals at WaterSmart to replace the water flow meter today.

 

 

Blocked water softener nozzle and venturi

The most common reason for the salt tank being half full of water, affecting water flow, is that the nozzle and venturi are dirty or blocked. This is a process that Kenmore provides instructions on how to do on your own at www.kenmorewater.com. It does require a significant dismantling of the unit, so if you are not very mechanically inclined or patient, it will probably be best to contact an expert like the expert water softener technicians at WaterSmart to save you a bunch of frustration. If you are brave you can read up on the process and attempt to clean the nozzle and venturi. 

 


Salt tank is full of water

There are a wide range of possible causes for this issue. There are a number of things that need to be considered and examined to determine the cause of the issue. The solutions require significant water softener tank dismantling. To save yourself time and from damaging the parts of your unit, it is best to get a trained professional to fix the unit. Our trained professionals here at WaterSmart can quickly and inexpensively fix this issue saving you time and money. 

 

Failed turbine

The turbine is located in the water outlet and spins due to the flow of water passing by it. If it is failing, the control unit will not keep track of the total water flowing through the unit and therefore never reach a point where enough water has passed through to signal for a regeneration.

 

To see if it's working properly, push select and hold until you get 000, then turn on the nearest cold water faucet. If the turbine is working properly, the counter will start to count up, 000 to 200 (which is one gallon). If it "is not" counting up, either the turbine is faulty or the harness is faulty. Contact the professionals at WaterSmart today to verify what the issue is and have them repair it efficiently and effectively.

 

 

See it live 

We have covered a lot of ground quite quickly here - if you still aren't sure how to fix the water flow issue, see here for the full video:

 

 

The Video above is referenced from LohnnieJohnson1 via Youtube.
 

Are there other problems affecting the function of my water softener?

 

Here are some best practices and clues to other issues that could affect your Kenmore water softener:

 

 1) Allow the salt to be completely depleted before adding more salt

 2) Check both valves that mediate the entry and exit of water from the salt tank for issues

 3) Use a mirror and flashlight to help you look closely at the valves

 

Still stuck with your Kenmore water softener? WaterSmart can help

 

Trust WaterSmart with your Kenmore water softener repair. We have been in operation for over 20 years and have seen just about everything when it comes to Kenmore water softener repairs. The average lifespan of a water softener is about 10 years, however, if it is maintained well by professionals like the employees at Watersmart, it can last up to 20 years. If you have a problem with your water softener not having water flow, we can fix it. Be sure to call as soon as yo have the issue. As mentioned above, if well maintained, water softeners can last twice as long.  If there are other issues with your softener, whether it be a motor issue, resin issues, blockages, leaks, or some other less common problem, we are also able to fix them. Simply give us a call or send us an email today, to book a free estimate to have it repaired or visit one of our locations today. We service the cities of Kitchener, Waterloo, Cambridge, Guelph, and the surrounding areas. 

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