Kenmore Water Softener Not Using Salt
Since Sears is closing its doors officially, many customers are left with questions and void warranties, especially customers of appliances and household items, such as water softeners. If you have any questions about the problems you are having with your Kenmore water softener, feel free to contact us as we would be happy to help. We often get calls about Kenmore water softeners not using salt. No matter the nature of the problem, we can fix it.
Kitchener 519-745-3170 Waterloo 519-886-7331 Cambridge 519-886-7331
"My wife and I recently purchased a home that did not have a water softener since the house was built. One company advised us to use the plumbing stack for drainage because of the location of the main water pipe, this was understandable. However, Watersmart advised us with a better alternative. Since they were licensed plumbers, they were able to find a location to cut some water pipes, and install the water softener near our laundry drain. They are very skilled professionals and have great customer service. We also bought a reverse osmosis from them. They gave us detailed instructions on how to operate the softener and reverse osmosis. I would recommend these guys. Thank you Watersmart."
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Why is my water softener not using salt?
Kenmore water softener may be passed its life span
Here are the top reasons why a water softener salt tank will be filled with water.
A water softener from Kenmore is expected to last about 8 years, the first thing to note is whether your softener is going past is life span. Online experts have cited this to be a fair life expectancy, if your softener is above 8 years old it may very well be time to replace it entirely.
You can attempt to self-diagnose the problem by reviewing the Sears website directly or contact our professional team to fix it quickly and inexpensively.
What is a salt bridge?
According to Water Doctor, a salt bridge is a situation that occurs when the moisture in the brine tank or salt compartment moistens the salt. If the salt is there for an extended period of time, it can harden all the way across the diameter of the brine tank or compartment and form a ledge or shelf. Once the salt has hardened it will not drop down to the bottom of the salt compartment, resulting in the salt not being able to be dissolved.
What can I do about the problem?
If you’re looking for a DIY fix, an easy solution is to have a rubber mallet available and gently tap on the lower portion of the brine tank area, about one foot up from the bottom of the tank. When you do this, if a salt bridge has formed, you will notice salt dropping down to fill in the bottom of the salt compartment. This will get you back on track with providing the needed salt to clean or refresh the resin in the water softener. However, there can often be other problems affecting the function of your softener and therefore affecting the softness of your water.
Are there other problems affecting the function of my water softener?
Along with a salt bridge, there are a number of problems that could be affecting the function of the water softener. Many homeowners with Sears/Kenmore water softeners have questions about salt brine and low levels in the main tank, the salt not being used at all, and even about trying to fix it yourself and running into recurring problems. Check out our page Common Problems and Solutions for Kenmore Water Softeners to see if there are other issues affecting your softener.
Kenmore water softener repairs
Trust Watersmart with your Kenmore water softener repair. We have been in operation for over 20 years and have seen just about everything when it comes to Kenmore water softener repairs. If you have a problem with your water softener not using salt, we can fix it. If there are other issues with your softener, whether it be a motor issue, resin issues, blockages, leaks, or some other less common problem, we are also able to fix it. Simply give us a call or send us an email today, to book a free estimate to have it repaired or visit one of our locations today. We service the cities of Kitchener, Waterloo, Cambridge, Guelph, and the surrounding areas.