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How to Keep your Water Softener in Great Condition

If you live in Waterloo Region and are a homeowner, you likely own a water softener. Waterloo Region has some of the hardest water in Canada. To find out how hard your water is, check this map of Waterloo Region. ‘Hard’ water contains high levels of calcium and magnesium, which can cause many household problems.  

 

Water softeners can save you money and even increase the lifespan of many of your home appliances. There are a number of things that you can do and steps you can take to maintain your water softener, such as monitoring the level of salt, breaking up salt bridges and more. If you have any questions about maintaining your water softener or are looking to purchase a water softener be sure to contact the professionals at WaterSmart today.

 

 

Kitchener 519-745-3170    Waterloo 519-886-7331   Cambridge 519-886-7331

Guelph 519-836-2543

 

"Watersmart installed a softener at my daughter's new house and I was there during the process. The installers were fast, friendly and courteous. They explained the process to install it and gave her clear instructions on how to use it. They did not leave until they were sure that there were no issues. They did a thorough clean up after they were done. My wife and I were looking for a new softener at the same time so we went to their store on Davenport. We had the same friendly service with no effort to sell us up to a larger model. We got a great deal and they installed it the next day, removing our old tank and unit. Great service, great prices, and very skilled technicians. I would recommend them to anyone considering a new or replacement unit."
- DL Waterloo
Read more customer testimonials

 

Steps to Maintaining Your Water Softener
 

1. Make Sure You Have the Right Amount of Salt in Your Brine Tank

 

All water softeners contain a brine tank and a resin tank. The main thing you should do to maintain your brine tank is to make sure you have the right amount of salt in your tank. You need to be sure not to let the tank run out of salt but also to not overfill it. Overfilling it can create salt clogs or salt bridges, which are difficult issues to resolve. Salt can form a solid layer or 'bridge' in the brine tank. This prevents the loose salt toward the top of the tank from mixing with the water down below, preventing the softener from working properly. A good rule of thumb is to put salt into the tank when the salt is down to a quarter full.

 

2. Know What Kind of Salt to Add

 

The second step to maintaining your water softener is knowing what kind of salt to add. Your water softener manual will tell you whether your machine runs on granular, tablet, or block salt. If you're wondering what water softener salt does, learn more here.  The professionals at WaterSmart will also be able to guide you in this process. Granular salt is the most common choice because it dissolves most easily. Check out the Top Salt Brands here.

 

3. Break Up Salt Bridges

 

As mentioned, salt can form a solid layer or 'bridge' in the brine tank. This can prevent the loose salt toward the top of the tank from mixing with the water down below, preventing the softener from working properly. If you push a long broom handle several times around the centre of the tank, all the way to the bottom you should be able to break up any solid layers that have formed.

 

Check out this video for more information.

 

4. Break Up Soft Salt Piles

 

Along with salt bridges, salt can also form a soft pile at the base of the tank, causing water to rise around it instead of mixing together. You can use a broom handle, similar to with salt bridges, to break up the salt piles if they form a large mount.

 

5. Keep the Tank Clean

 

This speaks for itself, keep the tank clean. Most modern water softeners can go without cleaning for 5-10 years. You should only clean them if your water has turned hard and the basic maintenance settings don’t fix the problem within a couple of days.

 

Some older models may benefit from an annual cleaning. If you’re uncertain check with the professionals at WaterSmart today. To clean your tank empty the water from the tank, scrub and rinse the tank well before refilling it with water. Use a scrub brush and dish soap to scrub away the dirt and residue.

 

Check out this video for more information.

 

6. Check the Valves

 

About once a month it is a good practice to check the valves. Adjust the bypass valve to temporarily cut off the softener from your water softener. The bypass valve is usually a rod you push to block water flow. Turn off the intake and outtake valves, then turn them back on. Return the bypass valve to its normal on position. This should keep the valves in good working condition. If a valve leaks or drips take it apart and replace any of the washers or seals that are damaged.

 

Water Softener Problems 

 

Water softener problems can disrupt the routine in your home, creating discomfort and even cleanliness problems. Here is a list of the most common problems that we have encountered during our many years in the water business. Call us at WaterSmart Systems if you have any concerns about your water softener's operation.

 

Water Softener Repair 

 

Water softener repair is a fact of life at some point for most water softeners. As with any appliance, water softeners can experience a number of problems during their operating life. At WaterSmart we have seen or repaired almost every conceivable issue. Check out this article explaining more of the repairs we commonly see: Water Softener Repairs.

 

Trust WaterSmart

 

To find out how hard your water is, have it tested or check out this map of water hardness in the Waterloo region. Once you know how hard your water is, you can decide how you would like to deal with the problem. Since 1994, WaterSmart Systems has consistently offered its customers in the Kitchener, Waterloo, Cambridge, Guelph, and surrounding areas innovative, quality products and excellent service. We are a water softener and full plumbing service company that you can trust. Along with our products that will serve all of your home water softening needs, we value our customers and getting them what they need and not pressuring them for sales. 

 

At WaterSmart we take our role in providing our customers with an adequate supply of clean and soft water seriously. If you are looking to be sure you have soft water, drop by one of our locations or give us a call to find out how we can help improve the quality of your water. If you are concerned about your water supply, don't hesitate to contact us immediately. Trust WaterSmart, we know good water, and we know how to make sure you get it.

 


Where Are We Located?

 

Our office is conveniently located at 105 Lexington Road, Waterloo, ON. Give us a call today to learn what we can do for your water. 

 

To get directions, click here.

 

 

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