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How to Detect A Leaky Toilet

 

A leaky toilet can be tricky to flush out, but if you suspect there's an issue, it's imperative that you detect it early and take steps to get it fixed in order to make sure your monthly water bill doesn't keep running up. Read on to discover some tips on how to detect a leaky toilet, and contact the experts at WaterSmart to take care of all your plumbing needs.

 

 

Kitchener 519-745-3170    Waterloo 519-886-7331   Cambridge 519-886-7331  

Guelph 519-836-2543

 


"My wife and I recently purchased a home that did not have a water softener since the house was built. One company advised us to use the plumbing stack for drainage because of the location of the main water pipe, this was understandable. However, Watersmart advised us with a better alternative. Since they were licensed plumbers, they were able to find a location to cut some water pipes and install the water softener near our laundry drain. They are very skilled professionals and have great customer service. We also bought a reverse osmosis from them. They gave us detailed instructions on how to operate the softener and reverse osmosis. I would recommend these guys. Thank you Watersmart."

 

Read more customer reviews here.
 

 

How to Detect A Leaky Toilet

 

Here is a very quick and easy method to detect a leaky toilet.

 

1. Remove the Tank Lid

 

A basic first step, but if you're unsure, the lid is located on top, as seen to the far right of the diagram below.

 

 

 

2. Flush Your Toilet

 

With the lid off, you need to push the lever down and wait for the tank to refill to the designated water line to fully complete the flush cycle.

 

A look inside your toilet tank is necessary to detect a leak.

 

 

3. Add Some Colour

 

Next, you need to drop about 4 or 5 drops of food colouring into the toilet tank. To avoid potential confusion, use a dark colour such as blue or red instead of yellow.

 

4. Check the Bowl

 

After waiting approximately 30 minutes, check the water in your toilet blow. If the water is clear, you're in the clear; if there are shades of the food colouring present, you've got a leak. It's good practice to do this experiment in all the toilets in your home to make it's an isolated leak.

Courtesy: https://www.cityofdubuque.org/562/Detecting-Water-Leaks

 

 

5. Other Tests You Can Run

 

If the food colouring test doesn't work but you still think you may have a leaky toilet, there are a couple other things you can try via WikiHow:

 

  1. Examine the water level: Remove the toilet tank lid and take a look inside. If the water level is well above the overflow pipe, check the float. As a reminder, the float rises with the water and tells the inlet valve on the float when to shut off the water valve. If the water keeps flowing past the overflow tube, there is likely a leak.
  2. Check the inlet valve: Flush your toilet and lift the rod that holds the float as the water rises. If you hear the water stop, the problem is caused by the float, and it likely needs to be replaced. A new float and rod are very easy to replace and will only cost a few dollars at the hardware store.
  3. Test your flapper. If the water level of the tank is not surpassing the overflow tube, but you still hear or see excess water flowing into the bowl, it’s time to check the flapper. The flapper is the round rubber seal that sits at the bottom of the tank. Its purpose is to stop the water inside the tank from entering the toilet bowl. Turn off your water supply valve near the toilet, and check if the water level in the tank decreases. If there is a decrease after 15-20 minutes, the problem could be due to the flapper. There could either be a leak in the flapper or the chain may be too tight.

To guide you through these checks, here's a handy guide to the insides of your toilet tank.

 

how a toilet works

 

1.  Float
2.  Fill valve
3.  Float arm
4.  Tank fill tube
5.  Bowl fill tube
6.  Flush valve flapper
7.  Overflow tube
8.  Flush handle
9.  Chain
10. Fill line
11. Float valve
12. Flush tube

 

 

 

 

 

 

 

By Klork (Own work) [GFDL (http://www.gnu.org/copyleft/fdl.html), CC-BY-SA-3.0 (http://creativecommons.org/licenses/by-sa/3.0/) or CC BY-SA 2.5-2.0-1.0 (http://creativecommons.org/licenses/by-sa/2.5-2.0-1.0)], via Wikimedia Commons

 

 

Leaky Toilet? Trust WaterSmart!

 

If you do indeed diagnose a leaky toilet, you can try to fix it on your own, referring back to our series on "How To Replace A Toilet."

 

The best option, however, is to trust WaterSmart for any and all of your plumbing requirements. Our master plumbers have been servicing the Kitchener, Waterloo, Cambridge, Guelph, and surrounding areas over 20 years. We have the experience and know-how to quickly and efficiently address any your leaky toilet, or any other plumbing issue you may have. 

 

Contact us today for your free estimate.

 

Sources:
https://www.wikihow.com/Detect-Toilet-Leaks

 

 

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Plumber Brantford: All You Need To Know

 

Local homeowners need a quality plumber in Brantford they can trust, whether it be for water softener installations or repairs, any type of emergency, or even for planned bathroom and kitchen renovations. In this article, we will examine some plumbing services that Watersmart can provide for our customers living in the Brantford area. If you require plumbing services in Brantford, give us a call or visit one of our locations in Kitchener and Waterloo.

 

 

Kitchener 519-745-3170    Waterloo 519-886-7331   Cambridge 519-886-7331
 
Guelph 519-836-2543

 

"Hired their plumbers to rough in a washroom in my basement. Very skillful, knowledgeable and polite technicians. They took away the debris and cleaned the area carefully after they finished. They are willing to answer any of your questions. They took ownership of their jobs! If you are looking for a trustable plumber, this team is definitely your best choice!"

 

Read more customer reviews here.

 

 

Plumber Brantford: All You Need To Know

 

Household Plumbing Services in Brantford

 

A fully insured licensed master plumber in Brantford should be able to do anything in your home from faucet replacement to a complete renovation. Their work should include but not be limited to the following (as outlined by the experts at WaterSmart):

  • Kitchens and Bathrooms
  • Leaks
  • Toilets and Taps
  • Clogged or Slow Drains
  • Countertop Pre and Post Installation
  • Dishwasher Installations
  • Sump Pumps
  • Tankless Hot Water Heaters
  • New Plumbing and Renovations
  • Master Plumber and Gas Fitter
  • Backflow Testing or Device Installation

 

The Alexander Graham Bell homestead is one of Brantford's most notable sights.

 

 

 

Plumber Brantford: Commercial Buildings

 

In 2007, the City of Brantford adopted a Backflow Prevention Bylaw that is applicable to industrial, commercial, and institutional properties, as well as multi-residential buildings having 4 or more stories. This bylaw was enacted to protect the potable water supply from incidences of cross-contamination due to backflow.

 

As the city website notes, "Under certain conditions, the flow of water in a supply line can be reversed, and if this happens when connected to something containing non-potable water or chemicals, contaminants can flow backwards into the drinking water supply line, otherwise known as backflow."

 

The bylaw states a backflow device must be installed and tested annually by a certified backflow technician that is registered with the city as an approved company to perform installations, repairs and annual testing of backflow prevention devices and equipment. They will walk you through the process, submit all the paperwork required on your behalf and show you how easy it is to comply when you work with us.

 

Brantford City Hall needs plumbers too!

 

 

 

Brantford Water Hardness

 

Water hardness refers to the amount of certain minerals, mainly calcium and magnesium, in the water flowing into your home. Brantford's water is "average to high" for water hardness; the average hardness level in Brantford's tap water ranges from 14 to 18 grains per US gallon or 240 to 310 milligrams per litre. 

 

That is actually 2 to 3 times more than the national water hardness average, and it means you should be looking to obtain the best water softener available, one that can handle the water hardness levels of your water and eliminate the problems the water in Brantford can cause.

 

Hard water can cause a number of problems in your home, including:

  • difficulties getting dishes or laundry clean
  • damage to your clothing causing it to wear out faster
  • damage to your washing machine
  • damage to your dishwasher
  • calcium buildup in your shower
  • sink stains
  • toilet bowl stains
  • plumbing pipe damage

 

Don't let hard water wreak havoc on your fixtures.

 

 

WaterSmart sells four models that have been designed specifically for cities like Brantford: the Econo Series, Smart Series, Premier Series, and Signature Series. Click here for more information on each.

 

 

 

Need a Plumber, Brantford? Trust WaterSmart!

 

Since 1994, WaterSmart Systems has consistently offered its customers in the Kitchener, Waterloo, Cambridge, Guelph, Brantford and surrounding areas innovative, quality products and excellent service. We are a water softener and full plumbing service company that you can trust. 

 

Along with our products that will serve all of your home water softening needs, we value our customers and getting them what they need and not pressuring them for sales. 

 

At WaterSmart we take our role in providing our customers with an adequate supply of clean drinking water seriously. If you have questions about your water quality or the type of water you need, drop by one of our locations or give us a call to find out how we can help improve the quality of your water.

 

If you are concerned about your water supply or general plumbing, don't hesitate to contact us immediately.

 

Trust WaterSmart, we know good water, and we know how to make sure you get it.

 

 
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Water Softener Repairs - Kitchener, Waterloo, Cambridge, Guelph, Stratford, Brantford

 

 

If you live in Kitchener, Waterloo, Cambridge, Guelph, Stratford, or Brantford and are in need of water softener repairs, the experienced technicians at WaterSmart are here for you. We know how to repair almost every brand of water softener, and you can trust our trained professionals to expertly fix any problems you may have with yours. We will quickly and efficiently fix it regardless of whether or not you have purchased it from us. Read on to discover some of the water issues pertaining to each city, and contact us today to get your water softener working again in no time at all!

 

 

Kitchener 519-745-3170    Waterloo 519-886-7331   Cambridge 519-886-7331
Guelph 519-836-2543


"I have recently purchased a water softener from Watersmart Systems and I am very pleased with their product and their professional and prompt service. I will certainly contact Watersmart again if I need help with water-related problems in the future." - Nguyen Vo

 

Read more customer reviews here.

 

Water Softener Repairs - Kitchener, Waterloo, Cambridge, Guelph, Stratford, Brantford

 

If you live in any of these cities, chances are you've got hard water flowing into your home, and that can become a problem over time. While there are no apparent health risks to drinking hard water, some people find the taste unpleasant. Even though it is safe to drink, having hard water can cause a number of issues in your home. Some of these problems include:

  • Damage to your dishwasher, washing machine, and hot water heater due to mineral build-up
  • Calcium build-up in your shower
  • Sink and toilet bowl stains
  • Damage to your plumbing pipes
  • Difficulties getting your dishes and laundry clean
  • Damage to your clothing, causing it to wear out faster.

What Does It Mean to Have Hard Water? 

 

Hard water is water that contains large amounts of dissolved minerals such as calcium and magnesium. The hardness of water is measured in milligrams per litre. Water is considered hard if it has between 121 and 180 mg/litre of these minerals or very hard if it has over 180 mg/litre. The following is a graph depicting the different classes of water hardness.

 

 

With that in mind, here's a look at the hard water levels in the cities listed above:

As you can see, these areas have what is considered to be very hard water, and therefore water softeners are recommended for area residents. 

 

Cities along the Grand River - like Cambridge pictured above - generally have hard drinking water.

 

 

How Does a Water Softener Work?

 

A water softener uses a medium that serves to exchange "ions" of calcium and magnesium with sodium and potassium. This occurs in four steps:

  1. To do the ion replacement, the water in the house runs through a resin bed of small plastic beads or zeolite. The beads are covered with sodium or potassium ions. As the water flows past the ions, they swap places with the calcium and magnesium ions. Eventually, the beads contain nothing but calcium and magnesium, and softening stops. It is then time to regenerate the beads or zeolite.
  2. To regenerate, the beads need to regain their sodium or potassium ions by being flooded with a salty brine solution that is rich in sodium or potassium.
  3. Once completed, the calcium and magnesium, dirt, and sediments are flushed from the beads and into the drain in a process called backwash.
  4. The final phase rinses the mineral tank with fresh water and loads the brine tank so it's ready for the next cycle.

Automatic water softeners are usually programmed to recharge at specific times that will not disrupt the occupants of the home. It is more water-efficient to have a metered model that will regenerate only when required. Be sure to check out our water softener calculator to discover the ideal model for your home!

 

Contact WaterSmart for all your water softener repairs.

 

 

How To Avoid Serious Water Softener Repairs

 

While most softeners need little care and will last for many years, problems may occasionally occur, requiring water softener repairs. To ensure smooth sailing, the water softener should regenerate at least once a week to assure its longevity. If your softener is not working properly, here's a few things to watch for:

  • Check for salt build-up in the brine tank. If a crust has formed, remove it using a vacuum, clean with soap and water, and rinse well.
  • If your water contains iron, check for iron deposits in the resin bed. If it is present, use an iron-removing product to clean the softener.
  • Check the resin tank injector. If it is plugged with "dirty" salt, shut off the softener's bypass plug, run a manual regeneration, and then clean the injector and injector screen.
  • If your salt tank is over 1/2 full of salt and no water, pour 5-10 gallons of warm to hot (NOT BOILING) water in the salt tank.

Check our FAQ page and our article on 'How to Keep your Water Softener in Great Condition' for further information, and watch this video for some guidelines in regards to water softener maintenance.

 

 

 

 

 

Water Softener Repairs - Trust a Professional

 

Like with any other home appliances, there may be a time when you need some water softener repairs. There are a number of problems that can occur with a water softener over time. Some of the issues you may encounter are:

 

  • Seal kit needs replacing
  • Salt bridges
  • Problems with timers
  • Faulty power supply
  • Motor issues
  • Blockages
  • Resin problems
  • Leaks

 

Only trust your water softener repairs to a professional plumber. If you attempt to do the repairs yourself, you will void any warranty. The experienced technicians at WaterSmart know how to repair almost every brand of water softener, and you can trust our trained professionals to expertly repair any problems you may have with your water softener. We will quickly and efficiently fix it regardless of whether or not you have purchased it from us. 

 

Contact us today and we will have your water softener working again in no time at all!

 

 

 

 

WaterSmart Knows Water Softener Repairs!

 

We have been in operation for over 20 years and have seen just about everything when it comes to water softener repairs. If you have a problem, trust us to fix it, whether it be a motor issue, salt bridge, resin issues, blockages, leaks, or some other less common problem. 

 

If you require water softener repairs, feel free to give us a callsend us an email, or visit one of our locations today for a free estimate to have it repaired. We service the cities of Kitchener, Waterloo, Cambridge, Guelph, and the surrounding areas.

 

We also have bottled water services for those in need of fresh drinking water.

 

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7 Tips to Drink More Water

 

 

The latest research from The Institute of Medicine (IOM) recommends that men drink at least 104 ounces of water per day (13 cups), and they say women should drink at least 72 ounces (9 cups). You may also need to drink more water if you live in a hot climate, exercise often, or are under the weather. Following through on these recommendations can be a challenge, so read on to discover 7 tips to drink more water, and parents should also check out our article on how to get your kids to drink more water. Trust WaterSmart to provide high-quality drinking water in our refillable 18L bottles, which are delivered free of charge. Contact us today!

 

 

 

Kitchener 519-745-3170    Waterloo 519-886-7331   Cambridge 519-886-7331

 

Guelph 519-836-2543

 

"The entire team at Watersmart Systems can be commended for their professionalism, and commitment to their customers. Sales were non pushy, didn't upsell, explained processes and models clearly and took the time to answer questions clearly. Installation was done by clean, professional and courteous technicians. They were on time, and took ownership and responsibility for their work. When an unexpected issue came up, the installer and Watersmart staff took control, took responsibility, acknowledged our inconvenience and worked quickly to resolve the issue not even related to their installation activity. Highly recommend Watersmart Systems. A great example of exceptional customer service."

- Rob Killins

 

Read more customer reviews here.

 

7 Tips to Drink More Water

 

1. Set a Timer

 

Sometimes we need that extra reminder to accomplish a task, so set an alarm with a "drink more water" notification on your mobile device or computer, and be sure to follow through!

 

2. Download an App

 

To take it a step further, and as Self.com points out, "keeping up with how many glasses you’ve finished can be easy (and fun) with the help of a free app." Download Daily Water Free or Hydro Coach to your phone to set daily reminders and alarms. For more options, here's Healthline's recent list of the best hydration apps.

 

 

Your smartphone is a perfect tool to keep track of how much water you are drinking.
 

 

3. Track Manually

 

If you're not technologically inclined, here's more of an old-fashioned way to make sure you drink more water, and all you need is a bottle and a sharpie!

 

 

 

4. Invest in a Good Bottle

 

In a recent Brita Product Review, we discovered that Brita offers a 590 mL portable squeeze-bottle with replaceable water filter, as well as a 700 mL hard sided bottle that comes with a firm exterior, built-in straw and filter to allow for easy drinking and portability. Both are BPA free and dishwasher safe and are said to replace up to 300 (500 mL) plastic water bottles. Keeping one on hand and refilling as soon as it's empty is a handy and convenient way to drink more water through the day.

 

Invest in a good bottle to ensure you're drinking enough water.

 

 

5. Enjoy the 18L Experience

 

Having a small water bottle is handy, but you want to make sure you're filling it with high-quality drinking water. Enter WaterSmart's 18L bottle, available for $6.75 + $10.00 refundable deposit per bottle. WaterSmart offers spring, distilled, purified (through reverse osmosis) water, as well as free delivery. For 20¢/litre, you can refill your own bottles at either store location. Prepaid water plans are available at huge discounted prices and you can bring in your own bottles or purchase in store.

 

WaterSmart's 18L bottles are a terrific investment.


 

6. Keep a Pitcher on Hand

 

Here's a great tip from To Vogue or Bust: Have a clear pitcher or large vessel (containing at least 1L) right at your work desk! "First of all, ensuring it’s clear (a pitcher like Brita’s or a glass bottle) will give you an easy visual cue to see how you’re doing with your water intake, and it encourages you to finish it. Ensuring it’s a larger vessel means that not only can you take stock of how much you drank (knowing you got through a good 2L over the course of the day if you went through 2 big bottles), but also means you won’t get up and down so much to fetch water - in other words, it minimizes the inconvenience factor so that you just keep drinking water instead!"

 

Keep a pitcher of water at your desk and keep filling your cup or bottle all day.

 

 

7. Add Some Flavour

 

As Self.com rightfully states, "Chugging several glasses of water a day can seem like torture when every cup is tasteless. Add a bit of excitement by dunking fresh fruit (grapefruit, strawberries, lemon), veggie slices (cucumber, ginger, celery), and herbs (basil, mint, lavender) to your carafe." For further inspiration, read "27 Fruit-Infused Waters to Stay Hydrated This Season."

 

Water flavour


Fruit slices are a great way to add flavour to your water.

 

 

Remember: Overhydration can lead to water intoxication, which occurs when the amount of salt and other electrolytes in your body become too diluted. So while it's important to drink water, don't overdo it.

 

In order to remember these tips, here's a handy graphic that you can download or print:

 

 

 

Need to Drink More Water? Trust WaterSmart!

 

Since 1994, WaterSmart Systems has consistently offered its customers in Kitchener, Waterloo, Cambridge, Guelph, and the surrounding areas innovative, quality products and excellent service. We are a bottled water, drinking water systemswater softener and plumbing service company that you can trust in.

 

You can trust our products and expertise to better the quality of your home's water. With an array of exclusive features, WaterSmart Systems' line of water treatment products is guaranteed to provide your family conditioned, clean water by treating and filtering the water that enters your home.

 

If you have questions about your water quality or the type of water you need, drop by one of our locations or give us a call to find out how we can help improve the quality of your water.

 

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Top 6 Water Videos in North America

 

Water usage and conservation is an important topic these days, and it's important to be informed and act to make sure this valuable resource is protected and used properly. Keep reading to see our picks for the top 6 water videos in North America, and be sure to also check out WaterSmart's top 10 conservation tips. If you have any questions or inquiries, trust the experts at WaterSmart to meet all your water needs and contact us today.

 

 

Kitchener 519-745-3170    Waterloo 519-886-7331   Cambridge 519-886-7331
Guelph 519-836-2543


I have bought my water at Watersmart for years and when I needed a softener I asked about their products in the showroom and the staff member impressed me with his knowledge about their softeners. I purchased a softener which they installed a couple days later exactly as they had promised. The installer did a very clean installation and told me some information about softeners that the service person from my old softener company never told me that would have saved me a lot of aggravation with my old softener. I would recommend this company to anyone.

- Jon Zuk, WaterSmart customer

 

Read more customer reviews here.
 

Top 6 Water Videos in North America

 

The Reality of Drought

 

When looking up water videos in North America, the topic of drought is sure to come up. The drought in California has specifically attracted much attention, but America’s water shortages spread even farther. Which other U.S. states are also running out of water? Click to find out.

 

 

 

5 Facts You Need to Know About America's Water Crisis

 

To piggyback on the previous video, here are 5 facts you need to know about America's water crisis.

 

 

 

Learn About The Great Lakes

 

Here's a fun one for the whole family where you can learn about the Great Lakes in North America! Educate yourself about all kinds of interesting facts and the location of Lake Superior, Lake Michigan, Lake Huron, Lake Ontario, and Lake Erie.

 

 

 

Protecting Canada's Drinking Water

 

While we're thinking about the Great Lakes and looking for other great water videos in North America, here's a great one from Ecojustice, Canada’s only national environmental law charity. Ecojustice is building a case for a better earth; check out this video to learn why we need to protect water at its source, and learn more about their work to keep water clean for all Canadians.

 

 

 

The Story of Bottled Water

 

Here's the description for this thought-provoking mini-documentary: "The Story of Bottled Water, released on March 22, 2010 (World Water Day) employs the Story of Stuff style to tell the story of manufactured demand—how you get Americans to buy more than half a billion bottles of water every week when it already flows from the tap. Over five minutes, the film explores the bottled water industry's attacks on tap water and its use of seductive, environmental-themed advertising to cover up the mountains of plastic waste it produces."

 

Watch and then read our article on "24 Bottled Water Statistics" to learn the benefits of 18L bottles which you can refill at either WaterSmart location for 20¢/litre, or set up a prepaid water plan at huge discounted prices.

 

 

 

 

Meet the Millions of Americans Without Clean, Running Water | George McGraw | TEDxNashville


Did you know that approximately 1.7 million Americans don't have access to clean, running water? George McGraw's TEDxNashville talk addresses what it is like to be an American without access to water, what we should be doing to help resolve the problem, and what lessons we can learn from this issue.

 

 

 

Trust WaterSmart!

 

After having watched these water videos in North America, you can trust the experts at WaterSmart to help determine your water needs, supply the right products, and install them properly. 

 

Since 1994, WaterSmart Systems has consistently offered its customers in the Kitchener, Waterloo, Cambridge, Guelph, and surrounding areas innovative, quality products and excellent service.

 

Along with our products that will serve all of your water softening and drinking water needs, we value our customers and getting them what they need and not pressuring them for sales. At WaterSmart we take our role in providing our customers with an adequate supply of clean and soft water seriously.

 

If you are looking to be sure you have soft water, drop by one of our locations or give us a call to find out how we can help improve the quality of your drinking water and the performance of your water softener. If you are concerned about your water supply, don't hesitate to contact us immediately.

 

Trust WaterSmart - we know good water, and we know how to make sure you get it.

 

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Grants for Plumbing and Water in Ontario

 

Keeping your home up to date can be a challenge in this economy, but thankfully there are grants for plumbing and water in Ontario to help keep you afloat. Keep reading to learn more. Access to clean drinking water is not to be taken for granted, and it's also never been more important to conserve it - not only can you save monthly, but preserving this valuable resource is a shared responsibility. Trust the experts at WaterSmart with all your home water needs.

 

 

Kitchener 519-745-3170    Waterloo 519-886-7331   Cambridge 519-886-7331  

Guelph 519-836-2543

 


"My wife and I recently purchased a home that did not have a water softener since the house was built. One company advised us to use the plumbing stack for drainage because of the location of the main water pipe, this was understandable. However, Watersmart advised us with a better alternative. Since they were licensed plumbers, they were able to find a location to cut some water pipes, and install the water softener near our laundry drain. They are very skilled professionals, and have great customer service. We also bought a reverse osmosis from them. They gave us detailed instructions on how to operate the softener and reverse osmosis. I would recommend these guys. Thank you Watersmart." - William

 

Read more customer reviews here.
 

 

Grants for Plumbing and Water in Ontario

 

Here's a look at some of the available grants for plumbing and water in Ontario to help you get your home flowing smoothly.

 

Toilet Rebate

 

One of the best ways to conserve water in the home is to refrain from flushing the toilet with every single use. In fact, that's No. 3 on our 'Top 10 Conservation Tips' list! Another option is switching to a more efficient toilet. According to ShowMeTheGreen.ca, "Old toilets use as much as 23 L of water per flush! By switching to a low-flow toilet, you can save anywhere from 80 to 100 L of water per toilet—every day! That adds up to 30,000 L a year! Imagine how much water is saved every time someone upgrades a toilet."

 

There are several regions and municipalities around the province that offer rebates for upgrades to environmentally-friendly toilets. To see if you would qualify, check out the "Ontario Toilet Rebates" section here.

 

 

Faucet Filter Rebate

 

The City of Toronto is constantly working to replace substandard service pipes, and residents that still have lead pipes can apply for a rebate to help buy the appropriate filter for lead removal and/or replacement cartridges. You must meet certain criteria, with low-income households given priority.

 

You can learn more about the benefits of the faucet filter rebate by reading our recent Brita product review.

 

 

Lead Pipe Replacement

 

In cities like Guelph and Brantford, similar grants are in place to assist homeowners with the replacement of outdated lead pipes.

 

Here's what the City of Guelph has to offer, for example:

 

"If lead is found in the privately-owned portion of your water service line, you are under no obligation to replace it; however, the City of Guelph strongly encourages full replacement, as we offer grants of up to $2,000 to help you manage the cost. A free visit by a licensed City water operator and just a few minutes of your time will confirm whether or not you have a lead service line on your property. If there is lead, the City operator can walk you through the grant application process and help you determine whether you’re eligible, and the approximate amount."

 

Contact your local government to see if they offer any similar assistance options.

 

 

Water Rebate Program

 

Toronto-area residents are eligible for a water rebate program. Low-income seniors or low-income persons with a disability who use less than 400 cubic metres of water are eligible, and the size of the rebate varies depending on water consumption and is paid directly to your bill.

 

Click here for more information.

 

Ontario Renovates

 

This program offers forgivable loans of up to $20,000 to low-income homeowners who own and occupy substandard housing to help repair their dwellings to a minimum level of health and safety. You must own and occupy the home, your household income and assessed value must be below a set amount, and your total household assets must be at or below $10,000.

 

Renovations under this grant include plumbing, toilets, water heaters, and leaks around the home.

 

 

Easter Seals Financial Assistance

 

The good people at Easter Seals will assess up to $3,000 to children and young adults (up to 19 years old) with physical disabilities who need home renovations or equipment not covered by the Ministry of Health’s Assistive Devices Program. Applicants are required to pay $50 or more per each request based on their financial resources.

 

The money can be used for bathing and toilet equipment. The child must be registered with Easter Seals Ontario and be diagnosed with a physical disability that restricts independent mobility.

 

Click here to learn more about Easter Seals and for links to the application.

 

 

 

Residential Protective Plumbing Loan Program

 

Hamilton residents looking to install a new backwater valve or sump pump may be eligible for a loan of up to $2,000 from the municipal government. This is meant to cover various protective plumbing improvements. This grant is for residential properties only, and you must meet the following criteria to qualify for the loan:

  • You are the property owner
  • All work performed must be by a licensed contractor, with a license number provided on receipts
  • All property taxes must be current when you apply for the loan and when the loan is paid
  • You must complete and sign the Commitment Letter
  • You must meet all the conditions of this program.

Learn more here.

 

There's a similar program in the City of Ottawa. This Residential Protective Plumbing Program provides financial assistance to qualified property owners so you can install protective plumbing devices to prevent water and sewage from flooding homes as a result of increased water levels in the sewer system.

 

For those who are hit by flooding, there are also residential grants for sewer backups, residents affected three or more times could be eligible for a grant of up to $1,000.

 

 

Trust WaterSmart!

 

At WaterSmart, we take our role in providing our customers with an adequate supply of clean and soft water seriously, and our licensed plumbers can help with the renovations like the ones suggested above. If you are looking for soft water, drop by one of our locations or give us a call to find out how we can help improve the quality of your water. If you are concerned about your water supply, consider these grants for plumbing and water in Ontario, and don't hesitate to contact us immediately.

 

Trust WaterSmart: We know good water, and we know how to make sure you get it.

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Top 7 Water Conservation Videos

It's never been more important to conserve water. Not only can we save on monthly household utility bills, but we also preserve a valuable resource that still too many around the world don't have access to. You can read our Top 10 Conservation Tips to learn the importance of saving home water and how to do your part, but sometimes the best way to learn is through seeing, so scroll down to see our picks for the top seven water conservation videos out there today. You can also trust the experts at WaterSmart to meet all your water needs and begin implementing these ideas today!

 

 
Kitchener 519-745-3170    Waterloo 519-886-7331   Cambridge 519-886-7331
 
Guelph 519-836-2543

 

My family has been coming here for years for all our water needs. The staff is friendly and very knowledgeable, great atmosphere! I highly recommend them!

- Adam Winchester

 

Read more customer reviews here

 

 

 

 

Top 7 Water Conservation Videos

 

1. Conserve Water by National Geographic

 

The National Geographic Society is a global nonprofit organization committed to exploring and protecting our planet. Few are better equipped to speak with authority on the topic of water conservation, and here they offer some helpful tips for around the home.

 

 

 

 

 

2. Save That Drop by Spela Kunstelj | TEDxYouth@Bologna

 

From the video description: "Water is a natural resource that we often take for granted. In nine years, we will not be able to do so with the amount of water we are polluting every day. While we can blame agriculture and industry for the most, we need to start conserving water in our own homes. What are you willing to do to help our Earth? Špela Kunstelj (was) a senior in high school who wants to raise awareness for environmental issues, especially those that are not talked about enough. She believes that raising awareness is the beginning of positive change."

 

This is as powerful a message as one will hear when searching for water conservation videos.

 

 

 

 

3. 3 Thoughtful Ways to Conserve Water by Lana Mazahreh | TED@BCG Milan

 

This is another poignant TED talk from Lana Mazahreh, who grew up in Jordan, a state that has experienced absolute water scarcity since 1973. There she learned how to conserve water as soon as she was old enough to learn how to write her name. In this practical talk, she shares three lessons from water-poor countries on how to save water and address what's fast becoming a global crisis.

 

 

 

 

4. Water Conservation by GOOD Magazine

 

This one's a bit dated when it comes to water conservation videos, but it was ahead of the curve in terms of announcing the importance of the issue and what can be done on a daily basis to help reverse some rather troubling trends.

 

 

 

 

5. Why Conserve Water? by the Town of Innisfil

 

Here's one the whole family can watch, educating our kids on the importance of water conservation while also offering some good tips. In it, "Grandfather Frog hops into the Town of Innisfil, Ontario, and finds his pal Jerry Muskrat. Jerry's being very wasteful with water, thinking that he's right next to Lake Simcoe, the 4th largest lake in Ontario. Grandfather Frog shows Jerry how water is not an unlimited resource, and we can strain the system by using more than we need. Even people who draw their water from wells can strain the system. Jerry learns how the Town of Innisfil carefully manages and treats water from Lake Simcoe, and that we must all remember to "Protect The Source" - even muskrats!"

 

 

 

6. 2-Minute Shower Song by Sunlight Living Challenge

 

Watch the children of the Sunlight Living Challenge spread the message of water conservation in a unique way through this 2-minute Shower Song. Share the video & take the shower challenge!

 

 

 

7. #EveryDropCounts by Colgate

 

This one is short but powerful. Water conservation starts at home. Colgate encourages you to turn off the faucet while brushing your teeth. You could save nearly 3,000 gallons of water a year. Together we can make every drop of water count.

 

 

Trust WaterSmart; Make a Difference

 

At WaterSmart we take our role in providing our customers with an adequate supply of clean and soft water seriously. If you are looking for soft water, drop by one of our locations or give us a call to find out how we can help improve the quality of your water. If you are concerned about your water supply, don't hesitate to contact us immediately. Trust WaterSmart: we know good water, and we know how to make sure you get it in the most efficient way we can.

 

 

 

 

 

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Kenmore Water Softener: Common Problems and Solutions:

 

 

If you are experiencing problems with your Kenmore water softener, feel free to give WaterSmart a call or send us an email and we would be happy to help. We often get calls about Kenmore water softeners with a range of problems and issues; no matter the nature of the problem, we can fix it. Keep reading for information on some of the problems common with a Kenmore water softener so that you know when you need to contact us for help.

 

 

Kitchener 519-745-3170    Waterloo 519-886-7331   Cambridge 519-886-7331
 
Guelph 519-836-2543

 

"Best equipment, price, warranty and people!!" - Kim Pickles, Watersmart Customer

 

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Kenmore Water Softener: Common Problems and Solutions

 

A water softener is an important appliance for those tapping into hard water, and there's a range of issues that pop up from time to time, whether it be not using up the salt, a lack of water flow, or something even more serious. Here are a few other common problems and solutions.

 

Problem: Leaky Softener Tank

 

If you have a tank that leaks, the first thing you should do is check the warranty. On most Kenmore models the warranty is good against any leaks for ten years after purchase. Below you can find a list of manuals for many of the common models to see if your warranty does cover your leak based on the date you purchased your unit. If it is not covered under warranty, give WaterSmart a call and we can take care of the problem for you. 

 

 

 

Problem: No Soft Water

 

If your system is just not outputting soft water you know you have an issue that needs to be solved. This issue is often caused by a tiny vacuum leak somewhere, probably in a rubber part. Another common problem is that an O-ring slips off or gets damaged. In both of these scenarios, it is probably best to contact a local water softener repair shop, like WaterSmart, to come to your house and fix the issue.

 

Unless you are a plumber by trade, you will probably waste a lot of time trying to troubleshoot the issue, while a professional who deals with these issues on a daily basis would most likely be able to fix the issue quickly and for a low cost. 

 

 

Problem: Salt Tank Fills With Water

 

If your Kenmore water softener salt tank is full of water, you are experiencing one of the more common problems with the Kenmore models. When this happens you will usually also find that you don't have soft water. Here's a good video summary explaining this issue, among others. 

 

 

 

 

There is a wide range of causes for this issue, and therefore a lot of troubleshooting is required to determine the cause. As you can see from the video, the solutions require significant dismantling of your unit. To save yourself time and from damaging any parts of your unit, it is best to get a trained professional to fix the unit. Our trained professionals at WaterSmart can quickly and inexpensively fix this issue, saving you time and money. 

 

 

Problem: Water in Salt Tank About Half Way Up the Tank

 

Another common concern with a Kenmore water softener is water sitting about halfway up their salt tank. If you have this issue there is something wrong with your water softener. The good news is that usually it can be fixed easily. 

 

The most common reason for the salt tank being half full of water is that the nozzle and venturi are dirty or blocked. This is a process that Kenmore provides instructions on how to fix on your own at www.kenmorewater.com. It does require significant dismantling of the unit, so if you are not very mechanically inclined or patient, it will probably be best to contact an expert like the expert water softener technicians at WaterSmart to save you the frustration.

 

If you are up to the challenge, you can check on the process and attempt to clean or replace the nozzle and venturi. 

 

 

 

 

Problems Not Covered Under Warranty

 

As mentioned above, the first thing you should do if you have a problem with your Kenmore water softener is check to see if the repair will be under warranty. Unfortunately, the Kenmore water softeners do not have a great warranty; it's only good for one year from the date of purchase for any defects, with the exception of leaks, which the warranty covers for 10 years on most models. 

 

In this Kenmore water softener manual, you will see right on page #2 that the warranty is only 1 year. This is standard across all Kenmore models. 

 

Below are some more links to warranties of some of their top models:

 

Kenmore UltraSoft 800

Kenmore 24 000

Kenmore 31 000 Hybrid Water Softener

Kenmore 32 000 Extra High-Efficiency Softener

Kenmore 41 000

 

On top of that, Sears is now closed, meaning you can no longer go directly to the source. If you do have an issue with your Kenmore water softener and cannot get it dealt with under the warranty, we would recommend you bring it to us here at WaterSmart to address the issue - you may just need a simple repair that could be much less expensive than buying an entirely new system.

 

 

Trust WaterSmart for Kenmore Water Softener Repairs

 

We have been in operation for over 20 years and have seen just about everything when it comes to Kenmore water softener repairs. If you have a problem, we can fix it, whether it be a motor issue, salt bridge, resin issues, blockages, leaks, or some other less common problem. 

 

If you have a problem that needs fixing, feel free to give us a call, send us an email, or visit one of our locations today for a free estimate to have it repaired. We service the cities of Kitchener, Waterloo, Cambridge, Guelph, and the surrounding areas. We also have bottled water services for those in need of fresh drinking water.

 

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Brita vs Water Softeners

When assessing how to ensure you're getting the best possible water for your daily household needs, the question of Brita vs water softeners is likely to arise. The truth is, water filtration and water softening are two independent systems that each offer different benefits and rectify separate issues. Continue reading to learn more, and contact the experts at WaterSmart for all additional inquiries.

 

 

Kitchener 519-745-3170    Waterloo 519-886-7331   Cambridge 519-886-7331
Guelph 519-836-2543

 

"My family has been coming here for years for all our water needs. The staff is friendly and very knowledgeable, great atmosphere! I highly recommend them!"

 

Adam Winchester

 

Read more customer reviews here

 

Brita vs Water Softeners

 

While both systems are used for water treatment, Brita filtration targets chemicals and other contaminants in tap water, while water softeners prevent limescale deposits and other problems caused by hard water. Therefore, when looking at Brita vs water softeners, it's important to remember they're two different systems designed to address different issues with water.

 

Let's take a brief look at each and what they can do for your home.

 

 

Brita Water Filtration

 

Brita offers a diverse selection of water filtration systems to ensure you get great tasting filtered water whenever and wherever you want it. As it pertains to home use, Brita uses two main systems: faucet filtration and filter pitchers.

 

Brita Faucet Filtration System Easily Attaches in Minutes

 

The multistage filter reduces chlorine (which affects taste and odour) and lead (which may or may not be present in your water system) and has an added layer to trap sediment. What’s left once the process is complete is great-tasting, cleaner water running out of your tap.

 

According to Faucet Mag, the Brita faucet filtration system ranks #1 for 2018: "This particular filter system attaches onto the head of your faucet for well over 100 gallons worth of clean, filtered water to help keep you and your loved ones in tip-top shape throughout the year.

 

Brita Water Filter Pitchers Come in a Variety of Sizes, Styles, and Colours

 

For those who don't have a reverse osmosis unit installed in their home, a water filter pitcher is an easy and convenient way to get clean, great-tasting water. All of Brita's water filter pitchers are BPA-free and use replaceable filters; some come with electronic indicators, others with a manual system that serves as a reminder of when to change the filter.

 

The filters don't purify water per se, but they do have two effects:

  1. The activated carbon removes substances that may impair taste, such as chlorine and chlorine compounds. 
  2. The ion-exchange resin reduces the carbonate hardness (limescale) as well as copper and lead.

Both faucet filters and the pitchers would be rather useless without Brita's water filter cartridges, all of which are BPA-free and reduce chlorine (taste and odour) to keep your water tasting great. They come in a variety of sizes in order to fit a faucet system, personal water bottle, or pitcher, and are said to be able to remove up to 13 chemicals found in tap water.

 

Brita water filter

 

If you want to improve the quality of your home drinking water, Brita could be the way to go.

 

Water Softeners

 

As its name suggests, a water softener deals with issues regarding hard water in your home. 

 

What is Hard Water?

 

 

 

Hard water contains large amounts of calcium and magnesium - two minerals that cause soap scum on glasses and lime residue on bathroom fixtures. It is suitable for drinking and gardening, but hard water can cause mineral build-up in water heaters, pipes, dishwashers, and showerheads, reducing the rate of flow. Soap and shampoo's ability to lather is reduced, laundry becomes stiffer and duller in appearance, and it can even cause itchy and irritated skin.

 

 

As the table below shows, water hardness is measured with five different classifications and can be expressed in mg/litre or parts per million (ppm) or grains per gallon (gpg).

 

 

Classification
Hardness

Soft

Below 17 mg/litre or ppm (0 - 1 gpg)

Slightly Hard

17.1 - 60 mg/litre or ppm (1.1 - 3.5 gpg)

Moderately Hard

61 - 120 mg/litre or ppm (3.6 - 7 gpg)

Hard

121 - 180 mg/litre or ppm (7.1 - 10.5 gpg)

Very Hard

over 180 mg/litre or ppm (over 10.5 gpg)

 

When Should You Get a Water Softener?

 

If your home water comes in above 5 gpg, you should consider a water softener. Generally speaking, groundwater (well water taken from aquifers in the ground) is hard, and some municipalities in Canada use groundwater to supply water to residents.

 

 

In fact, the area around Kitchener has a unique water challenge in that it has some of the hardest water in all of Canada. Kitchener has a water hardness level of 20-32 grains per gallon in most of the city, compared to the national average in Canada of 10.5 grains per gallon. That is 2 to 3 times higher than the average! Getting the right water softener that can handle this kind of water hardness is important to fully eliminate the problems presented by hard water. 

 

The most crucial step in deciding whether your home should have a water softener is to find out if your water is hard. If you have municipal water, bring a small sample to any WaterSmart location so that we can conduct a test and classify its hardness. It's free of charge and only takes a couple of minutes.

 

For more on how a water softener works, click here.

 

Water Softeners Make Life Easier

 

In sum, a water softener reduces water hardness, making it easier to shower and clean fabrics and dishes. With softened water, less soap is needed for bathing and laundry. Skin feels cleaner and clothing softer. Pipes, fixtures, and appliances have less scale build-up, and with less build-up, appliances can operate efficiently. Mineral-derived odours may be reduced and there are fewer deposit stains on bathroom fixtures.

 

 

WaterSmart Knows What You Need

 

As you debate Brita vs. water softeners, know that our experts at WaterSmart are well equipped to help determine your needs, supply the right products, and install them properly. Since 1994, WaterSmart Systems has consistently offered its customers in the Kitchener, Waterloo, Cambridge, Guelph, and surrounding areas innovative, quality products and excellent service.

 

Along with our products that will serve all of your softening and drinking water needs, we value our customers and getting them what they need and not pressuring them for sales. At WaterSmart we take our role in providing our customers with an adequate supply of clean and soft water seriously.

 

If you are looking to be sure you have soft water, drop by one of our locations or give us a call to find out how we can help improve the quality of your drinking water and the performance of your water softener. If you are concerned about your water supply, don't hesitate to contact us immediately.

 

Trust WaterSmart - we know good water, and we know how to make sure you get it.

 

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Lowe's Whirlpool Water Softener: Problems and Solutions

Do you have a Lowe's Whirlpool water softener in your home, but have been left to troubleshoot problems and solutions without the benefit of accessible customer service?

 

If you have any questions about your Lowe's Whirlpool water softener that a big box store simply can't answer, contact WaterSmart today.

 

Since 1994, WaterSmart Systems has consistently offered its customers in Kitchener, Waterloo, Cambridge, Guelph, and the surrounding areas innovative, quality products and excellent customer service. Don't hesitate to reach out; we are here for you.

 

 

Kitchener 519-745-3170    Waterloo 519-886-7331   Cambridge 519-886-7331

Guelph 519-836-2543

 

We went in looking for a new water softener, your staff was informative, friendly and did not put any pressure on us. After some shopping around, we found that your store offered the best price, products and installation. Financing options were easy and everything was done within a week or less! Our experience left us feeling confident in your product and service, thank you!

 

- Phuong Nguyen

 

 

Read more customer reviews here

 

 

Lowe's Whirlpool Water Softener: Problems and Solutions 

 

Before we take a look at a few common problems and solutions, there are two things you need to know.

 

First, Lowe's and Whirlpool water softeners are the same products but go by different names. And second, WaterSmart technicians repair both Lowe's and Whirlpool water softeners and have extensive experience in this area. 

 

 

 

Problem #1 - No Power

 

A simple power outage can affect the operation of your water softener. Always check that your unit is functioning correctly after a power loss. 

 

In addition, if your power outlet is not working correctly, it can play havoc with your unit's regeneration cycle. 

 

If you suspect there may be a problem with your power outlet, test the outlet with an electrical outlet tester.

 

 

 

Problem #2 - Not Enough Salt

 

Open the lid of your Lowe's Whirlpool water softener and make sure that the salt level is at least 1/4 full.

 

It is recommended though to have it 3/4 full, so top it up if need be and initiate the regeneration cycle by locating the touch-hold pad and pressing until "recharge now" flashes in the display.

 

Allow a day or so for the soft water to flush through the water heater.

 

 

 

Problem #3 - Salt Bridges

 

Occasionally, a hard crust or "salt bridge" forms in the salt storage area, and underneath it is a mixture of salt water and empty space. When this happens, the salt will not dissolve in the water to make brine.


To check for a salt bridge, take a broom handle or something similar and carefully push it down into the salt. If the broom handle hits something hard (and it is not the floor or sides), you have a salt bridge.

 

To remove, carefully break the bridge with the broom handle while being careful not to pound or damage the inside walls of the unit.

 

If the salt bridge is difficult to break up, pour 1 gallon of warm (not hot) water into the tank to help dissolve the bridge.

 

Here's a video that demonstrates the process:

 

 

 

Problem #4 - Leaky Softener Tank

 

This issue will be quite easy to identify, although a small leak may take time to reveal itself. 

 

Leaks are generally covered under your warranty, which for a Lowe's Whirlpool water softener includes two-year full parts and labour, three-year limited electronics, and ten-year limited on tanks and resin media. 

 

If it is not covered under warranty, give WaterSmart a call and we can take care of the problem for you. 

 

 

 

Problem #5 - No Soft Water

 

There are two clear signs that your Lowe's Whirlpool water softener isn't giving off the desired effect.

 

According to WaterTech, you'll know your water is hard if you're seeing hard water spots and fighting scale and mineral buildup in your faucets and appliances. Also, your water simply won't feel soft; you may feel dry and itchy after a shower, or find suds aren't forming in the kitchen sink.

 

Unless you're a licensed plumber or have successfully tackled this issue in the past, it's probably best to contact a professional who deals with these issues on a daily basis in order to assess and would most fix it quickly and at a low cost. 

 

Lowe's Whirpool Water Softener Problems? WaterSmart Can Help!

 

Trust WaterSmart with your Lowe's Whirlpool water softener repair. We have been in operation for over 20 years and have seen just about everything.

 

The average lifespan of a water softener is about 10 years, but if it is maintained well by professionals like the employees at Watersmart, it can last up to 20 years! 

 

Simply give us a call or send us an email today to book a free repair estimate, or visit one of our locations today.

 

We service the cities of Kitchener, Waterloo, Cambridge, Guelph, and the surrounding areas. 

 

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