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WaterSmart Reviews - What Customers Say


"I am pleased to report a very positive service experience with Watersmart Systems.

Approximately two years ago I purchased a Premier Series water softener from Water Smart Systems (14-105 Lexington Road Waterloo, Ontario N2J 4R7).  Last week the system failed and the brine tank filled, and over flowed.  I went back to the store for advice and was informed by the sales person that my softener was under warranty and someone would be out to look at it.  The next day a service person diagnosed the problem and replaced the faulty head unit - all at no charge to me.

From my experience I can recommend Water Smart Systems as a reputable company with responsive service and a warranty that was honored without any fuss." - Craig from Waterloo


"The water tastes great, they were very good." - Mary Racine


"It was awesome, the guy that came was in and out in an hour. They were super quick!" - Marion Hensel


"Great service, professionally done, I definitely recommend them to others." - Rick Schuster


"We are new to the area and new to having hard water, and we recently purchased our water softener from this company after we received a marketing door knob hangar. From the moment we walked into the store, we were impressed with the attention and information we received. Having already had a home demonstration by another company, it was an easy decision to go with Watersmart Systems. The 2-man crew who came by to install we cheerful gentlemen, who gave us tips before leaving including one important warning -- the bathtub will be slippery! And sure enough, it was. Thank you Watersmart Systems." - Janet McRae


"I just want to thank you Derek, Paul and Ben for your continuuing support with my house of horrors.  I wouldn't know what to do without you.  You've been professional, available for all my plumbing and osmosis system needs, and I am so grateful to have found such a great company who does solid work; even with a smile when the work is not the nicest." - Tarryn Chan


"Absolutely wonderful! After getting many quotes, checking quality of units, warranty and businesses through the BBB, I chose to go with Watersmart Systems. Best equipment, price, warranty and people!! The gentlemen that came and installed the unit were professional and polite. I will definitely be recommending this company!!" - Kim Pickles


"Did an amazing and cost efficient job. Did what they said they were going to do and at a great price." - Mary Ann Comartin


"Dealing with WaterSmart was great and curtious service, I would recommend WaterSmart for your water softener needs." - Charlene Bramley


"The installation was very professional and the water is great!" - Harvey McDougall


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